Shipping Policy

Effective Date: August 30, 2026

At Crazy Mart, we are committed to providing a smooth, reliable, and convenient shopping experience. This Shipping Policy explains how we process and deliver your orders.

🚚 Order Processing

Orders are generally processed within 1–3 business days after the order has been successfully placed.

In some cases, we may contact you by phone or message to confirm your order before dispatch.

Once your order has been shipped, you may receive shipping or tracking information through the contact details provided at checkout.

📦 Delivery Time

For deliveries within Pakistan, orders generally arrive within 3–7 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Remote areas may require additional delivery time.

💳 Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your purchase.

From time to time, Crazy Mart may offer free-shipping promotions or other delivery offers.

📍 Accurate Delivery Information

Customers are responsible for providing accurate and complete delivery information, including their name, phone number, and address.

If an order is returned because of an incorrect or incomplete address, additional delivery charges may apply for re-shipment.

⚠️ Delivery Delays

While we work with reliable courier services, Crazy Mart cannot guarantee delivery dates.

Unexpected delays may occur because of weather, transportation issues, public holidays, high order volumes, or other circumstances outside our control.

📦 Damaged Packages

If your package arrives visibly damaged or appears to have been tampered with, please contact our customer support team as soon as possible.

We may request photographs or videos of the package and product to investigate the issue.

💬 Contact Us

If you have any questions regarding shipping or your order, please contact Crazy Mart Customer Support.

Thank you for choosing Crazy Mart.